Welcoming Days FAQs

  • Are the Welcoming Days obligatory?

    No, but they are highly recommended because we will give important information about your schedule, immigration procedures,  your ID university card, etc.

  • What happens during the Welcoming Days?

    During the Welcoming Days we will give you vital information for your new life as student in the University of Navarra. You will also receive your schedule and you ID university card. Also, it’s a great chance to start meeting the students that will share class with you.

  • What day should I attend the Welcoming Days?

    The welcoming days are from August 26th to 1st September. For more detail about the schedule, please check here.

  • What do I need to do before the Welcoming Days?

    It’s important that you check here if you need to apply for a Residency Card (TIE or Certificado de Registro de la Unión). If you do, you can start preparing your immigration pack of documents.

    We highly recommend you to find accommodation while you are still in your country, so you don’t have to worry about that during your first days in Pamplona.

  • When do I get my class schedule?

    You will get your class schedule during the information session of your faculty on August 28th (Wednesday).

  • When do classes start?

    The classes start on September 2nd (monday).

  • Will I be provided with transportation to the University?

    No, you need to look for a way to arrive to the University on your own. You can check our Hello Guide, where we give you tips on how to get to Pamplona and the University depending on the way of transport.

  • My family will be coming to Pamplona, where can they stay?

    The family can stay in some of the hotels that are nearby the University, like Hotel Blanca de Navarra, AC Hotel Ciudad de Pamplona, Hotel Sancho Ramírez or Mendebaldea Suites.

  • Are the Welcoming Days exclusively for students or can parents come?

    The parents can also come to the Welcoming Days, but they have an special program for them that you can check here. They also need to sign up separately here.

  • Are there any costs involved?

    No. All the activities and events of the Welcoming Days are free.

  • Do I have to sign up?

    Yes. You can sign up here.

  • Is there a deadline to sign up?

    Please sign up before August 14th, 2019.

  • Where do I go to open up a bank account?

    If you are interested in opening a bank account, it is necessary in almost all banks to have a TIE or Tarjeta de Identidad de Extranjero. There are banks that make exceptions and it is possible to open it with the passport such as Banco Santander (c/ La Rioja, 2). For more details check each bank website or visit their offices.

    Here you can find various banks that are near the surrounding area of the University. The particular bank that only requires you to have a passport is the University Branch of Santander Bank. For more information about this bank please consult the link.


    If you wish to start an account before your arrival, please get in contact with Beatriz Medeiros from Santander Bank (bmedeiros@gruposantander.es / Tel: +34948 103 365 /+34 691 425 411).


  • How do I go about getting a phone?

    Phone companies in Spain are: Vodafone, Orange, Movistar, Yoigo, among others. Acquiring a prepaid SIM card is one of the best options if you are an exchange student. If you are going to be here to study the whole degree you could get a contract. However the TIE (Residency Card) is required for the contract.

  • What If I can´t attend the Welcoming Days?

    If you cannot attend the Welcoming Days, you can get your information package from the International Relations Office. You can recieve your schedule and student ID cardif you are an exchange student in the secretary office of the school which you will be attending. If you are an undergraduate student, you need to get your ID card from the academic coordinator from the school where you are going to be studying. To get your schedule, you can go to the registrar's office.

  • What should I do if I need help?

    Feel free to contact the international relations office through welcome@unav.es or visit us in the Central Building.

  • Where do I go if I have an enquiry about my degree, enrollment, and subject selection?

    If you are an undergraduate student, you can get all of that information when you meet with your academic coordinator and the registrar´s office. If you are an exchange student you can get that information from your International Coordinator of your school. If you are an IFP student, you can get that information with the director of the IFP program.  

  • Where do I go to turn in my Homologación?

    The Homologación needs to be turned into the International Admissions Office at the University of Navarra located in the central building.

  • How can I get Wifi access on campus?

    The university belongs to the eduroam network. If you already belong to that network, you will be able to connect to wifi. However, if you are not, you can access wifi with your student email account and password.


  • Who should I contact about academic questions?

    If you have any academic questions, you can contact your International Coordinator (if you are an exchange student), your Academic Coordinator (if you´re an undergraduate student) or the IFP director (if you are an IFP student.

More information

Gladys Núñez
International Relations Office

General contact:
Campus Universitario
31008 Pampona

+34 948 425600
Ext: 803459
For immigration information: visa@unav.es