Revistas
Revista:
CORPORATE COMMUNICATIONS
ISSN:
1356-3289
Año:
2021
Vol.:
26
N°:
2
Págs.:
348 - 364
Purpose This article proposes a theoretical framework that synthesizes the main factors explaining the strategic contribution of communication department to open innovation (OI) processes. Because there is little or no research literature on communication and OI, the purpose is to fill this gap. A literature review and empirical qualitative research were conducted to weigh the significance of the framework in practice. Design/methodology/approach An interdisciplinary literature review was necessary to identify the main factors that explain the communication contribution to OI. The analysis of three multinational case studies has helped to enrich the proposed framework. Six semi-structured interviews were conducted with in-company communication managers and innovation managers in order to capture their perceptions. Findings Communication emerges as a strategic function with the potential to be embedded in the whole OI process. The main conclusion is that it may play an increasingly central role in enhancing relationships with external partners. Moreover, it enacts its strategic role while facilitating the enhancement of the organization's overall communication capability - that is, trust, transparency and a coherently articulated narrative. Research limitations/implications This article has not been designed as a comprehensive overview of the topic, nor it is designed to be statistically representative or generalizable. The study was conducted with the intention of exploring the theoretical and practical contributions of communication department to OI, as well as to raise awareness among scholars and practitioners on this new but neglected topic for research. Its qualitative approach serves to assess the value of the framework proposed, and the key issues highlighted here require further research. Practical implications The theoretical framework proposed may enable innovation managers to identify the factors in which the communication function and its practitioners may play a role for facilitating OI processes. Likewise, communication practitioners may find it useful to foster their organizational role and capabilities within these processes. Originality/value This article underlines the significant contribution that the communication function may play in OI processes. Research on this topic has been neglected thus far, despite its significance for the competitiveness of companies and the economy as a whole.
Revista:
INTERNATIONAL JOURNAL OF QUALITATIVE METHODS
ISSN:
1609-4069
Año:
2021
Vol.:
20
Págs.:
1 - 16
The aim of this paper is to analyze the dual contribution of action research (AR) both for research as well as business practice, and how this methodology puts into practice a win-win collaboration between researchers and practitioners. In order to get this, we define three specific objectives: first, we develop an evaluation framework to assess the contribution of AR methodology for research and practitioners in the field of management. Second, we use this framework to evaluate the dual contribution of AR in the specific field of operations management (OM) through a systematic literature review, which allows to analyze a set of 62 papers. Third, we identify opportunities and challenges to enrich the dual contribution of AR studies in OM. Main findings show that the evaluation framework developed represents a tool that may be useful to assess the dual contribution of any study based on AR in the field of management. Besides, the analysis of AR in the field of OM highlights that most of the papers identified are focused on ¿theory building¿ (research) and ¿implementation¿ (practice) as there are studies that have used AR to develop contributions based on ¿theory testing¿ and ¿theory elaboration,¿ and also in terms of ¿diagnosis¿ and ¿proposals.¿ Finally, this study signals that, with the aim to assure research rigor and relevance of practitioners¿ contribution of AR studies, it is relevant to give one step ahead and to develop actions such as the use of AR as a metamethodology, to highlight those relevant findings in the whole AR cycle and to develop tools and mechanisms that strengthen its dual contribution, in terms of both research and practice.
Revista:
UCJC BUSINESS AND SOCIETY REVIEW
ISSN:
2659-3270
Año:
2021
Vol.:
18
N°:
2
Págs.:
180 - 221
This article discusses the study of the supply chain as an area from which companies can carry out social innovation activities. With this premise, it identifies the relevant factors that drive social innovation along the supply chain, including a corporate culture oriented toward social understanding, an integrated economic, social, and environmental strategy, and the regulation and cross-cutting nature of communication as an engine for these practices. Fi-nally, seven opportunities and six barriers to its implementation are discussed.
Revista:
REVISTA EMPRESA Y HUMANISMO
ISSN:
1139-7608
Año:
2021
Vol.:
XXIV
N°:
2
Págs.:
9 - 35
Este trabajo estudia la cultura organizacional (CO) como motor para impulsar la innovación social corporativa (ISC) en las empresas. Con una metodología basada en la revisión sistemática de la literatura, la principal contribución académica es el diseño de un marco teórico que permite dilucidar qué tipo de CO es la más adecuada para albergar la ISC, así como una propuesta original de factores clave para promover dicha cultura. Esta propuesta pretende también ser una guía para directivos y profesionales a fin de implantar culturas organizacionales proclives a la innovación social en sus empresas.
Revista:
INNOVAR : REVISTA DE CIENCIAS ADMINISTRATIVAS Y SOCIALES
ISSN:
0121-5051
Año:
2021
Vol.:
31
N°:
81
Págs.:
7 - 19
Supply Chain Management (scm) is a nearly new discipline of management that can be seen in different ways. However, only a strategic approach of scm that leads to subsequent tactical decisions and operational implementation will provide the benefits that scm promises. A presentation of the evolution of scm from its beginnings as part of Operations Management (om) to an independent field in management has the objective of determining its correct scope. Therefore, this work examined papers where the research agenda of both om and scm ¿from the beginnings of these disciplines to these days¿ has been discussed, in order to show the evolution of scm as a field of high relevance in om. The strategic nature of scm and the importance of considering this discipline in such a way is emphasized, arguing that is a narrow view thinking of scm as directly related to logistics as its main focus, since this logistic vision creates a bias that limits the real scope of scm. In order for this strategic vision of scm to be correctly implemented, it is crucial to know both how the role and the profile of sc managers should be.
Revista:
INTERNATIONAL JOURNAL OF QUALITATIVE METHODS
ISSN:
1609-4069
Although it was first developed in the field of psychology, action research is a methodology of growing importance in business and management contexts. In this research article, we focus on a significant aspect of action research: the variety of methodologies that can be used jointly in an action research study and its relationships. More specifically, the aim of this study is to underscore the definition of action research as a meta-methodology that encompasses different ways of carrying out empirical research. To this end, we perform a meta-analysis of articles discussing empirical research that used an action research methodology. The meta-analysis is based on a systematic review of articles published between 2000 and 2018. The main findings suggest that action research may be regarded as a multidisciplinary method and that it can be implemented jointly with other methodologies; not just qualitative methods but also quantitative research. Consequently, action research may now be defined as a meta-methodology or an umbrella process. In this way, action research is a tool whose implementation ought to be promoted in the business/management field as a way of enhancing relevant, rigorous empirical studies and serving as a framework reference in projects based on research and practice contribution as well as active collaboration between researchers and practitioners.
Revista:
JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT
ISSN:
2013-8423
Año:
2020
Vol.:
13
N°:
3
Págs.:
529 - 545
Purpose: The objective of the present study is to analyze the effects of the transition to English Medium Instruction (EMI) on lecturers in Spanish universities in one specific area, namely Operations Management courses taught in Business degrees. Methodology: After reviewing the bibliography, we designed a questionnaire based on previous research into EMI in non-Anglophone countries. By administering this online, we gathered information from 20 EMI lecturers giving Operations Management courses in thirteen Spanish Universities. The data were analyzed by means of a descriptive analysis of the closed-ended questions and thematic content analysis of the open-ended questions. Findings: Most professors report that they initially reacted negatively to the idea of having to teach in English, but now realize that most of their fears were ungrounded. They emphasize that it is very important to invest time in training seminars and the exchange of experiences. Other relevant findings are the perceived lack of incentives to teach in English, the need to use tools and techniques to improve the interaction with students, and the considerable amount of time needed for class preparation. Our results are discussed in the light of the bibliography on EAU and recommendations are made with regard to the implementation of EMI in Operations Management courses and related areas. Originality/value: The results of this small-scale study of EMI in OM shed important light on how EMI is impacting on one field. They are consistent with previous research elsewhere, but also provide some insights that may pave the way for further research and development.
Revista:
INTERNATIONAL JOURNAL OF PROCUREMENT MANAGEMENT
ISSN:
1753-8440
Año:
2019
Vol.:
12
N°:
1
Págs.:
56 - 87
This paper shows the evolution of traceability management from 1990-2017 using 124 articles. It lists 73 journals by name, classified in 12 fields of science. We find a dominance of food journals, with journals in supply chain management and IT in a stable second and third position. Articles are coded for nine possible topics and divided into two categories: theoretical and empirical. An increasing Berry index for the nine topics shows an increased dispersion across the various topics. Out of the 43 case studies, 36 relate to the food industry, although more recent publications also deal with other sectors. Various relevant theories are discussed and observed bottlenecks are discussed as well as future potential, like using systems thinking with big data analysis as an enabler.
Revista:
HARVARD DEUSTO BUSINESS RESEARCH
ISSN:
2254-6235
Año:
2019
Vol.:
8
N°:
1
Págs.:
62 - 80
The aim of this research is to identify the factors that influence the implementation of supply chain management (SCM) strategy in Latin America countries. More specifically, we focus on the study of the degree of SCM strategy involvement into the design of business strategy through the analysis of the following aspects: organization culture, incentive programs for managers, internal alignment, and segmentation. These aspects are evaluated at a firm level of analysis in order to understand how the internal organization gives way to a correct SCM implementation. The authors use a Delphi Methodology on a panel of 13 Latin American experts in SCM and logistics in order to validate a set of SCM constructs that represent different aspects of integration and that should be presented as SCM strategy aspects in the definition of the business strategy of the firm. As a result, the differences in the experts¿ opinions regarding the proposed constructs clearly indicate that even the constructs have to be included into the SCM strategy, there is still much to be defined in terms of SCM strategy and how SCM participates in the Business Strategy and, thus clear guidelines must be proposed to enable its proper operationalization. To deepen the phenomenon of SCM as a fundamental part of the strategy of the company and thus analyze in detail the conditions that must be taken within the organization for its further operationalization are a still pending innovative approach in the matter. This
Revista:
JOURNAL OF FASHION MARKETING AND MANAGEMENT
ISSN:
1361-2026
Año:
2018
Vol.:
22
N°:
2
Págs.:
240 - 251
Purpose - The purpose of this paper is to show how 3D digital technology can bring value to the fashion industry by analysing the specific benefits it offers along the value chain. Additionally, the authors show some of the challenges ahead identified for both software and fashion firms. Design/methodology/approach - The authors present by means of a case study the experience of an haute couture designer who used 3D digital technology-in collaboration with a recognised 3D software company-for developing his first luxury footwear collection. Findings - The enhancement of creativity and a better communication with suppliers are just some of the benefits identified in the case study from the use of 3D digital technology. In addition, challenges such as the development of a digital culture or the need for technology simplification are drawn from the case. Practical implications - Apart from the benefits and challenges drawn from the case study, which can be useful to practitioners in this industry, the authors also identify the collaboration through which the experience took place as an interesting practice to implement as a previous step of a digital transformation strategy. Originality/value - Despite the growing interest the fashion industry is showing in the use of new digital technologies, academic research on this topic is still scarce. Therefore, the case study presented in this paper adds value to the literature showing how 3D technology can help fashion from concept to consumer.
Revista:
BUSINESS PROCESS MANAGEMENT JOURNAL
ISSN:
1463-7154
Año:
2018
Vol.:
24
N°:
3
Págs.:
814 - 836
Purpose - The purpose of this paper is to examine the relationship between the use of open innovation (OI) practices and firm performance, and the role of organizational mechanisms (OMs) (formalization and decentralization) as moderator variables. Design/methodology/approach - The authors build a theoretical framework to define a set of hypotheses that are then verified in an empirical study. These theoretical propositions are tested by using the data gathered from a survey addressed to 244 firms in Spanish low- and medium-technology industries. Findings - With regard to inbound practices, the practices oriented to cooperate with partners in a R&D context have a positive influence. The results show that outbound practices, either by direct generation of revenues from licensing payments or, more indirectly, through the indirect marketing and technical benefits that can stem from revealing have a positive effect on firm performance. Coupled practices, which are related to participation in clusters and innovation networks, have the highest impact on firm performance. In the industrial context examined, decentralization exerts a positive effect which enhances the effect of outbound practices meanwhile formalization reduces their positive effect. Practical implications - This study helps practitioners in low- and medium-technology firms to determine which OI practices are most beneficial to firm performance and how formalization and decentralization can influence the relationship between OI and firm performance. Originality/value - This study helps determine the influence of OI practices in terms of inbound, outbound and coupled types through an analysis of low- and medium-technology firms. The OI literature is enriched by the types herein of the role of OMs, which includes an analysis of how formalization and decentralization moderate the influence of OI practices on firm performance.
Revista:
WORKING PAPERS ON OPERATIONS MANAGEMENT
ISSN:
1989-9068
Año:
2017
Vol.:
8
Págs.:
191 - 203
This study pretends to highlight the usefulness of developing action research (AR) projects as a way to develop a set of integrated studies based on a dual contribution: academic and managerial ones. The concept of AR Project goes one step ahead in terms of AR methodology as an extended case study. We describe an specific AR Project associated to a doctoral theses in the field of innovation intermediation. As main results, we have learned from this experience that (1) the relationship between researchers and practitioners must be collaborative and based on trust and commitment, (2) an AR Project is broader and more complex than a case study, (3) the diffusion of research results must be differentiated for practitioners and academics, and finally, (4) the AR Project is an open and collaborative innovation practice.
Revista:
WORKING PAPERS ON OPERATIONS MANAGEMENT
ISSN:
1989-9068
Año:
2017
Vol.:
8
N°:
Special Issue
Págs.:
125 - 139
Existe una cantidad significativa de técnicas de creatividad y apoyo al prototipado que han sido aplicadas con éxito en la industria. Sin embargo, la carencia de evidencia empírica sobre su utilización en sistemas educativos motiva el presente trabajo cuyo objetivo principal consiste en divulgar los resultados de una experiencia de innovación docente para la consolidación de una cultura de I+D+i, mediante la cual se evaluaron las preferencias de utilización de las técnicas de creatividad y prototipado en grupos de innovación preuniversitarios, integrados por estudiantes, docentes y asesores externos. Para ello se tomó una muestra de 60 grupos que desarrollaron 60 proyectos de innovación en diferentes líneas y modelos análogos de gestión de la innovación tecnológica, evaluándose la frecuencia de uso y combinación de técnicas. Los resultados de la experiencia muestran diferencias de uso en relación al modelo de gestión y a la línea de desarrollo seleccionada por los grupos, asimismo, se observó que las técnicas de
creatividad más utilizadas fueron lluvias de ideas y Phillps 66, mientras que para prototipado fueron TRIZ y QFD para prototipos tangibles y Desing Thinking y Metodología ágil para prototipos de servicios.
Revista:
BUSINESS PROCESS MANAGEMENT JOURNAL
ISSN:
1463-7154
Año:
2017
Vol.:
23
N°:
6
Págs.:
1196 - 1215
Purpose - The purpose of this paper is to explore the relevant factors that influence the implementation of innovation contests, an open innovation (OI) practice that has been extensively reported in the literature as a managerial tool for external knowledge search. The authors focus the study on the context of small and medium enterprises (SMEs). Design/methodology/approach - The approach is a retrospective case study. This methodology allows an in-depth view into a Spanish SME that successfully undertook two new product development processes thanks to the deployment of innovation contests. Findings - The main context factors influencing innovation contests as managerial tool are ambidexterity, technological and marketing turbulence and intermediaries, among others. Regarding design factors, this work highlights the role of attraction and facilitation. Additionally, the repetitive implementation of innovation contests creates a corporate culture that promotes OI activities. Practical implications - Managers will understand that they can use innovation contests as a managerial tool, and knowing the factors that need to be taken into account when implementing an innovation contest will help SMEs managers to make better use of this practice. Originality/value - This case study enriches the literature of both innovation contests and topics relevant to SMEs. Based on a theoretical framework of the design factors that influence the implementation of innovation contests, the authors propose a research framework that incorporates those context factors in association with an SME.
Revista:
HARVARD DEUSTO BUSINESS RESEARCH
ISSN:
2254-6235
Año:
2017
N°:
271
Págs.:
66 - 76
En América Latina ha tenido lugar recientemente un más que interesante proceso de creación de startups de tecnología, el cual ha dado como resultado el surgimiento de un importante número de grandes empresas del sector. En este artículo se analiza cómo estas consiguen compatibilizar su estrategia con las limitaciones institucionales de la región.
Revista:
UNIVERSIA BUSINESS REVIEW
ISSN:
1698-5117
Año:
2016
N°:
50
Págs.:
142 - 157
Este articulo tiene como objetivo general el análisis de las prácticas de innovación abierta que pueden ser implementadas por PYMEs proveedoras de servicios en el sector de automoción. Para ello, ilustramos, a través de los resultados de un estudio de casos múltiple, su utilidad para satisfacer las necesidades cambiantes del mercado y seguir siendo competitivos. Finalmente describimos en detalle una de estas prácticas que puede contribuir a la sistematización del proceso de desarrollo de nuevos productos: los co-desarrollos.
Revista:
DYNA MANAGEMENT
ISSN:
2340-6585
Año:
2015
Vol.:
3
N°:
1
Págs.:
1 - 12
Open innovation represents a research field into the business organization area. Though, there are many researchers and practitioners from different areas and sectors that consider that OI is a wide and diffuse concept. This research encompasses into the open innovation literature, but it is focused on the automotive sector, and more specifically, in the providers of services of Original Equipment Manufacturers (OEMs). Our study has a double objective: on the one hand, to illustrate which open innovation practices are implemented by OEMs¿ suppliers. We show the agents that participate in each of them, and the objectives that the providers have got with its implementation. On the other hand, we highlight the factors that are most relevant to put into practice these open innovation practices for those firms whose main customers are OEMs.
In order to get these objectives, we have carried out a multiple case study with seven suppliers from different departments of OEMs. Our findings show that the most common practice these firms implement is the joined development, even they have found relevant performance with regional innovation cluster, innovation contest, inward and outward licensing of IP, joint venture and lead user method.
This research permits obtaining a set of conclusions that may be helpful for both the researchers interested in OI and those managers and practitioners that implement OI practices in order to be more fruitful for their firms.
Revista:
EDUCADE
ISSN:
2173-478X
Año:
2014
Vol.:
5
Págs.:
19 - 31
Revista:
ACTION RESEARCH
ISSN:
1476-7503
Año:
2014
Vol.:
12
N°:
2
Págs.:
193 - 207
This research identifies Action Research as a methodology that can play an important role in enhancing the contribution of universities to the improvement of business competitiveness through Operations Management research. We propose that a Business Chair, defined as an agreement between a university and a business organization, can be a useful tool in research projects based on Action Research methodology. We analyze a set of Business Chairs in the field of Operations Management in Spanish universities. We draw up a set of research questions aiming to determine the degree to which Action Research methodology is used in the Chairs analyzed, and to define the key factors for the successful implementation of Action Research projects
Revista:
HARVARD DEUSTO BUSINESS RESEARCH
ISSN:
2254-6235
Año:
2013
Vol.:
2
N°:
2
Págs.:
60 - 72
Revista:
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
ISSN:
0020-7543
Año:
2013
Vol.:
51
N°:
13
Págs.:
3849 - 3863
