El trabajo en equipo es una de las competencias clave para el desarrollo de muchos profesionales, más si cabe, para el de los futuros ingenieros. Es por ello que dicha competencia se debe definir primeramente en los planes de estudios de estas titulaciones como posteriormente debe controlarse y asegurarse la adquisición de la misma por parte de los alumnos. El artículo que aquí se presenta propone un modelo que sirve de referencia para entender los factores y procesos que surgen del desarrollo del trabajo en equipo y lo completa con la definición de unas herramientas que sirve para evaluar el grado de consecución de la competencia por parte de los alumnos a lo largo de un grado en ingeniería industrial. El modelo se ha probado en base a datos experimentales realizados en una escuela de ingenieros española, aunque está diseñado para que pueda adaptarse a cualquier nivel educativo en el que el trabajo en equipo sea definido como una competencia a desarrollar en el alumno.

This study focuses on how innovation capability can be developed within a company and how information capability is integrated into the innovation process. Innovation, helped by elements that generate and share knowledge, is generated through different practices. Thus, the present study develops an analysis of the role of information capability in innovation through the assessment of the direct experiences of managers from innovative companies located in Spain through grounded theory methodology. Our findings suggest that strategy promotes the appropriate culture and values that are aligned with innovation in the company. Strategy also establishes and acquires the resources, both internal and external, that an organization needs in order to achieve competiveness through innovation. Moreover, the organizational culture and resources support the information capability, and this information capability in turn supports the knowledge management which supports and develops innovation. The contribution of this research is the proposal of a framework that explains the elements that underlie innovation management in companies. The paper contributes to a deeper understanding of how to use information capability and knowledge management as potential sources of innovation.

In this paper, we obtain an eigenvalue decomposition for any complex skew-persymmetric anti-tridiagonal Hankel matrix where the eigenvector matrix is orthogonal.

Information is a strategic company resource, but there is no consensus in the literature regarding the set of dimensions to be considered when measuring the quality of the information. Most measures of information quality depend on user perception. Using multiple correlation analysis, we obtain a model that allows us to explain how information quality dimensions influence information consumers¿ overall feeling of being well informed. A set of dimensions that any measure of information quality should at least include is proposed. This exploratory study reports the results of a research survey among managers of companies committed to quality management within the framework of a Total Quality Management (TQM) model, which is an information-intensive management model.

Introduction. The aim of this study is to obtain deeper knowledge about the information practices and competences that evidence information capability in a company. The first objective of this study is to define a set of practices that can be implemented in order to develop information capability in a company and to explore the common underlying dimensions of these practices, that is, the information competences. The second is to explore which information competences can be expected to have a greater influence on the quality of the information managed. Method. Our target population for the study was companies committed to total quality management models because those models are information-intensive management systems. Data was collected with a questionnaire designed to elicit information regarding information practices. Forty-six companies that have applied the European framework for quality management excellence model were respondents to the survey. Analysis. Quantitative analyses with the support of the Minitab software package were carried out on the data. More specifically we performed an exploratory factor analysis and a multiple regression analysis to achieve the objectives of the study. Results. Main findings reveal eighteen information-related practices that can be pooled in 6 information competences that make up information capability. Key information competences which would most affect information quality are also found. Conclusion. The competences identified by this study are presented in other literature as being equally important to business performance; however just three of these competences have a significant influence on the quality of information managed.

El objetivo de este estudio es analizar si la gestión y el uso de la información es eficiente en empresas comprometidas con la gestión de la calidad y si depende del sistema de gestión de calidad adoptado por la organización. A partir de una revisión bibliográfica hemos establecido un conjunto de buenas prácticas que conducen a la gestión y el uso eficiente de la información en la organización. A continuación, usando un cuestionario, hemos recogido la percepción de los directivos sobre el nivel de adopción de las prácticas establecidas. Los directivos pertenecían a dos tipos de organizaciones: empresas que han adoptado la ISO9000 como sistema de gestión de calidad y empresas que han adoptado el modelo EFQM de calidad total. El estudio contribuye a lograr un conocimiento más profundo de la gestión y uso eficiente de la información como fuente de ventaja competitiva para la organización. El nivel de adopción de las prácticas que conducen a la gestión y uso eficiente de la información es elevado en las organizaciones comprometidas con la gestión de la calidad. Además se han detectado diferencias que dependen del sistema de calidad adoptado por la misma. Los datos se han obtenido de muestras pequeñas de empresas de diferentes regiones del mundo. Por otro lado, sólo se han tenido en cuenta dos sistemas de calidad

Explore the development of the information capability in companies committed to quality management and explore whether the development of information capability depends on the quality management system adopted by the company. The efficient use and management of information can be considered a capability for a company. From a review of the literature we first define information capability related practices. Then, through a questionnaire, we captured the perception of managers in two types of companies regarding the existence of information practices. We contacted companies that used ISO 9000 as their quality management system and companies that were committed to the EFQM excellence model. The paper contributes to a deeper understanding of the information capability construct. According to the results, companies committed to quality management have developed the information capability. Also, this study shows the differences in its development in terms of the quality system adopted by the company.The data has been obtained from small samples of companies from different regions in the world. Also other quality management systems could be considered.

Purpose: The aim of this study is to define the profile of the Management Assistant in organizations and from that profile establish the competences of a degree in Management Assistance under the new European Higher Education Area. Design/methodology: The first phase involved the collection of information from diverse sources (reports of associations, firms, international universities curricula, white books,¿). For the analysis of such information is used qualitative methodology, specifically the decision-making based on expert opinion obtained through group techniques. Findings: The study provides relevant evidences of the Management Assistant profile and defines the competences of a degree in Management Assistance. Research limitations/implications: The study is biased toward the point of view of academics. Practical implications: The data provided by the study may be useful for other Spanish universities interested in this profile and may serve as a basis for further studies to check profiles of support staff in organizations. Originality/value: The study helps to define the profile and the competences of the Management Assistant in the organizations.

This study considers the effect of the usage of a social network site (www.grouply.com) for a class related group project on the development of individual abilities and performance in group work. Data were collected from three sections of an intermediate macroeconomic class at a Spanish university and groups were randomly assigned to work (or not) using the social network. Findings suggest that, although students are in general attracted by the idea of using SNS in class-related team work, the introduction of a tool they are not familiar with may hamper their self-perceived level of competence in a number of skills.