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Publicaciones científicas más recientes (desde 2010)

Autores: Lleo, Álvaro, (Autor de correspondencia); Agholor, D.; Serrano, Nicolás; et al.
ISSN 0304-3797  2018  págs. 1 - 19
This article describes an action research (AR) project for designing and implementing a structured mentoring programme in a Spanish university. A student affairs unit, a team of researchers, faculty-mentors and student-protégés worked together on three cycles of AR. The result is a programmatic mentoring programme for the development of non-technical personal and professional competencies for undergraduate students. This paper describes the original situation that sparked the project, the iterative process followed, the tools and guides developed and the final programme designed. In addition to the increase in the level of satisfaction perceived by the entire university, the paper outlines the five critical factors that emerged from the AR project: the competency development process, programme value added, trust between mentors and protégés, the prominence of the student-protégé in the improvement plans and the continuous improvement culture generated.
Autores: Agholor, D.; Lleo, Álvaro; Serrano, Nicolás;
ISSN 0103-6513  Vol. 27  2017 
Autores: Lleo, Álvaro; Viles, Elisabeth; djurburg; et al.
ISSN 1478-3363  Vol. 28  Nº 9-10  2017  págs. 974 - 988
Implementing continuous improvement (CI) systems is one of the most effective ways to increase operational excellence. One pillar that determines the success of a CI strategy is a climate of commitment and participation among workers. Recent work has focused on identifying organisational factors that directly influence worker participation. However, when analysing these elements, the importance that middle managers have when creating a work environment that enhances employee involvement stands out. The aim of this paper is to identify specific middle manager trustworthy behaviours that impact the level of commitment and participation in a group of line workers in a specific CI environment. To accomplish this, we present a list of specific behaviours based on a concept mapping conducted among a representative group of industrial supervisors and operators in the north of Spain. These identified behaviours define managerial practices that could directly enhance the level of worker commitment and participation.
Autores: Viles, Elisabeth; Jurburg, D.; Lleo, Álvaro; et al.
Revista: DYNA
ISSN 0012-7361  Vol. 91  Nº 3  2016  págs. 250
Autores: Viles, Elisabeth; Jurburg, D.; Lleo, Álvaro; et al.
Revista: DYNA
ISSN 0012-7361  Vol. 91  Nº 3  2016  págs. 250
Autores: Jurburg, D.; Viles, Elisabeth; Tanco, Pablo Martín; et al.
ISSN 2013-8423  Vol. 9  Nº 5  2016  págs. 1059 - 1077
Purpose: Achieving employee participation in continuous improvement (CI) systems is considered as one of the success factors for the sustainability of those systems. Yet, it is also very difficult to obtain because of the interaction of many critical factors that affect employee participation. Therefore, finding ways of measuring all these critical factors can help practitioners manage the employee participation process accordingly. Design/methodology/approach: Based upon the existing literature, this paper presents a 4-Phase (9 steps) diagnostic tool to measure the main determinants associated with the implementation of CI systems affecting employee participation in improvement activities. Findings: The tool showed its usefulness to detect the main weaknesses and improvement opportunities for improving employee participation in CI through the application in two different cases. Practical implications: This diagnostic tool could be particularly interesting for companies adopting CI and other excellence frameworks, which usually include a pillar related to people development inside the organization, but do not include tools to diagnose the state of this pillar. Originality/value: This diagnostic tool presents a user's perspective approach, ensuring that the weaknesses and improvement opportunities detected during the diagnose come directly from the users of the CI system, which in this case are the employees themselves. Given that the final objective is to identify reasons and problems hindering employee participation, adopting this user's perspective approach seem more relevant than adopting other more traditional approaches, based on gathering information from the CI system itself or from the CI managers.
Autores: Lleo, Álvaro; Guillen, M.; Pechuan, I.G.;
ISSN 0962-8770  Vol. 25  Nº 4  2016  págs. 556 - 576
Numerous researchers have examined the antecedents of trust between managers and subordinates. Recent studies conclude that their influence varies depending on whether what is being examined is a manager's trust in a subordinate or a subordinate's trust in a manager. However, the reasons given to justify this phenomenon present limitations. This article offers a new theoretical approach that relates the influence of each antecedent to Aristotelian forms of reasoning, ethical, and instrumental. The proposed approach shows that the influence of each antecedent depends on which rationality prevails in the person who trusts. The contribution of this article is to better explain the phenomenon of interpersonal trust formation and its logic, while offering at the same time several practical implications for managers interested in developing an organizational culture based on trust. The article begins with a literature review of more relevant empirical studies analyzing superior-subordinate trust formation and presents some theoretical limitations of the arguments described in these works. Then, it offers a new theorerical approach based on Aristotelian thought to explain the influence of the antecedents of trust in management-subordinate relationships. The theoretical contribution is then confirmed in an empirical study of 163 mid-level managers in Spain.
Autores: Viles, Elisabeth; Jurburg, D.; Lleo, Álvaro; et al.
Revista: DYNA
ISSN 0012-7361  Vol. 3  2015  págs. 1 - 16
Autores: Guillén Parra, M.; Lleo, Álvaro; Santiago Marco Perles, G. ;
ISSN 1752-8240  Vol. 30  Nº 6  2011  págs. 605 - 611
Purpose The aim of this paper is to propose a wider and more humanistic understanding of the phenomenon of trust and ¿trust building¿ through a dialogue between ethics and social sciences. Design/methodology/approach This paper offers a constructive critical review of the explanation of trust proposed by Mayer et al. in their 1995 seminal article, and expands this by considering the ethical dimension and the role of virtues. Findings The integrative model of organizational trust by Mayer et al. lacks a specific reference to the role played by human will and the ability to make free choices. When assessing the trust built in a relationship, an explicit consideration of human will should be included in the related model, and specifically, reference to moral virtues and practical wisdom as elements involved in this trust¿building process. Practical implications It improves the understanding of the dynamics of trust in human relationships, which is key, as numerous studies in management carried out over the past decades show. Having an increasingly clear and complete understanding of trust is fundamental to understand, analyze, develop and manage interpersonal relationships within organizations. Originality/value This article proposes a holistic conception of organizational trust, which allows for a more complete vision of the renowned model of Mayer et al. It does this by specifically considering the role of human will in both the trustor and in
Autores: Guillén, M.; Lleo, Álvaro; Marco, G.;
ISSN 1131-6837  Vol. 11  2011  págs. 33-47
Autores: Guillén, M.; Lleo, Álvaro; Marco, G.;
ISSN 0262-1711  Vol. 30  Nº 6  2011  págs. 605-614
Autores: Lleo, Álvaro; Gil, I.;
Libro:  Ética y responsabilidad ante la crisis.
2010  págs. 457 - 469