Healthcare and Emergency information

The spanish healthcare system is ranked among the best in the world. As an International student studying in the Universidad de Navarra, you have certain access to the system. Below you will find valuable information to help you throughout your stay.

Public and private healthcare in Spain

Spanish healthcare consists of both private and public healthcare, with some hospitals (hospitales) and healthcare centres (centros de salud) offering both private (privado) and state healthcare services (asistencia sanitaria pública). The Centros de Salud can be found in each neighborhood in Pamplona. If you need to go to a Centro de Salud, you must go the center within the zone where you live.

  • Pharmacy services

    You can take a prescription to any pharmacy (farmacia). Look for a shop with a large green cross sign outside. Services:

    - Registered pharmacists can provide health consultations and guidance on health matters such as cold and flu medicine recommendations.
    - Most medicine is over the counter and priced relatively low. However for prescription (receta) medicine you must receive a note from a doctor.

  • Pharmacy opening hours

    Pharmacies are usually open Monday to Friday from 9.30am to 2pm and 5pm to 9.30pm, and Saturdays 9.30am to 2pm. There's usually a notice on the pharmacy window or door with details of the nearest 24-hour pharmacy (farmacia de guardia).

  • Visiting the dentist

    Dental treatment is not covered by the state healthcare system unless in an emergency. You must either pay for dental treatment unless you have private health insurance. Find a dentist by looking in the phonebook or by personal recommendation. Just call up and make an appointment.

  • Emergency

    In a serious, life-threatening emergency, call the pan-European number 112 free of charge from any mobile/cell phone or landline. The Spanish word for A&E or ER is urgencias.

    Off campus emergency contacts:
    - Municipal Police: 092 - 948 420 640
    - SOS Navarra: 112 / 848 423 010
    - National Police: 091
    - Civil Guard: 062

    Lost Objects Office: 948 420 612

    On campus emergency contacts (.pdf):
    - Contact the hall porter for any abnormality on campus. They can be found at the entrance of any building.
    - On campus security: +34 948 42 56 00  ext. 802154

  • International Committee Emergency Contact Information Sheet

    For any International Committee Event  that requires bus transportation, it is important to fill out the online emergency contact information. Firstly, you have to fill out part 1 and then part 2.

  • Useful Spanish phrases in an emergency

    - Accident: Accidente
    - Emergency: Emergencia/Urgencia
    - I need an ambulance: Necesito una ambulancia
    - I need a doctor: Necesito un médico
    - Heart attack: Ataque cardiaco/Infarto
    - Stroke: El accidente vascular cerebral
    - I need a dentist: Necesito un dentista

Servicio de Relaciones Internacionales

Universidad de Navarra
Campus Universitario
31009 Pamplona

+34 948 42 56 00 Ext. 80 2181
For questions to do with immigration please email: