Healthcare and Emergency information
The spanish healthcare system is ranked among the best in the world. As an International student studying in the Universidad de Navarra, you have certain access to the system. Below you will find valuable information to help you throughout your stay.
Public and private healthcare in Spain
Spanish healthcare consists of both private and public healthcare, with some hospitals (hospitales) and healthcare centres (centros de salud) offering both private (privado) and state healthcare services (asistencia sanitaria pública). The Centros de Salud can be found in each neighborhood in Pamplona. If you need to go to a Centro de Salud, you must go the center within the zone where you live.
Zone Healthcare center Azpilagaña Centro de salud de Azpilagaña Buztintxuri Centro de salud de Buztintxuri Casco Antiguo Centro de salud Casco Antiguo Chantrea Centro de salud Chantrea Echavacóiz Centro de salud Echavacóiz Ermitagaña Centro de salud Ermitagaña Iturrama Centro de salud Iturrama Mendillorri Centro de salud Mendillorri Milagrosa Centro de salud Milagrosa Rochapea Centro de salud Rochapea San Jorge Centro de salud San Jorge San Juan Centro de salud San Juan Segundo Ensanche Centro de salud Segundo Ensanche
Public-Private mix (for certain treatments or procedures the centros de salud will send you to these larger hospitals, while still being considered public)
- Complejo Hospitalario de Navarra - Hospital de Navarra
- Complejo Hospitalario de Navarra - Hospital Virgen del Camino
- Hospital San Juan de Dios
- Unidades Residenciales del Centro San Francisco Javier (Antiguo Psicogeriátrico)
You can take a prescription to any pharmacy (farmacia). Look for a shop with a large green cross sign outside. Services:
- Registered pharmacists can provide health consultations and guidance on health matters such as cold and flu medicine recommendations.
- Most medicine is over the counter and priced relatively low. However for prescription (receta) medicine you must receive a note from a doctor.
Pharmacy opening hours
Pharmacies are usually open Monday to Friday from 9.30am to 2pm and 5pm to 9.30pm, and Saturdays 9.30am to 2pm. There's usually a notice on the pharmacy window or door with details of the nearest 24-hour pharmacy (farmacia de guardia).
Visiting the dentist
Dental treatment is not covered by the state healthcare system unless in an emergency. You must either pay for dental treatment unless you have private health insurance. Find a dentist by looking in the phonebook or by personal recommendation. Just call up and make an appointment.
In a serious, life-threatening emergency, call the pan-European number 112 free of charge from any mobile/cell phone or landline. The Spanish word for A&E or ER is urgencias.
Off campus emergency contacts:
- Municipal Police: 092 - 948 420 640
- SOS Navarra: 112 / 848 423 010
- National Police: 091
- Civil Guard: 062
Lost Objects Office: 948 420 612
On campus emergency contacts (.pdf):
- Contact the hall porter for any abnormality on campus. They can be found at the entrance of any building.
- On campus security: +34 948 42 56 00 ext. 802154
International Committee Emergency Contact Information Sheet
Useful Spanish phrases in an emergency
- Accident: Accidente
- Emergency: Emergencia/Urgencia
- I need an ambulance: Necesito una ambulancia
- I need a doctor: Necesito un médico
- Heart attack: Ataque cardiaco/Infarto
- Stroke: El accidente vascular cerebral
- I need a dentist: Necesito un dentista
Servicio de Relaciones Internacionales
Universidad de Navarra
Campus Universitario 31009 Pamplona Spain +34 948 42 56 00 Ext. 80 2181
For questions to do with immigration please email: email@example.com firstname.lastname@example.org